Frequently asked questions
Most frequently asked questions about Cachet and insurance in general
By Mark and 2 others3 authors22 articles
Cachet Cash: Simplifying the management of your funds
What happens when I offer ride-hailing services with regular traffic- or casco insurance?
How to file a claim in the Cachet app?
How to change personal information in your Cachet profile?
What to do if the monthly payment has failed or I have received a new card?
When exactly does the ride-hailing taxi insurance rate apply?
How to change or cancel my insurance policy?
How to add photos to my CASCO policy?
What is the maximum vehicle age that can be covered on Cachet platform?
What if I drive more or less, than I've bought into my insurance policy?
Do I need to register my car as a taxi if I want to buy ride-hailing insurance?
Do I need extra coverage if I have ride-hailing insurance?
How does Cachet work?
Why can’t I provide ride-hailing services under my standard motor insurance?
How does Cachet differ from a traditional insurance company?
In which countries can I use Cachet and when do you start?
Do I have to pay for my Cachet account?
Which insurance company policies Cachet mediates?
Does Cachet issue a green card?
The Green Card - What is it?
What does user-based insurance mean?
What conditions do I need to meet to be eligible for insurance for ride-hailing drivers?