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Claims dashboard

The Claims Dashboard provides a comprehensive view of your claims data and metrics. This guide will help you understand and navigate the different features available.

Updated over 2 months ago

Understanding Key Metrics & Graphs

  • Claims Metrics: Monitor your claims cost versus premiums earned to assess overall performance with the total amount incurred, total paid out, total amount reserved and premiums earned

  • Claims Status: View the distribution of claims across different statuses (pending, approved, rejected)

  • Claims Categories: Analyze the breakdown of claims by category to identify patterns

  • Rejection Reasons: Review the rejection reasons chart to understand common causes for claim denials

  • Monthly Claims: per Accident date or Reported date

  • City Analysis: Review claims data by city to understand regional performance

You can use Date Filters to view data for specific periods

Best Practices

  • Regular monitoring: Check the dashboard at least twice a week for optimal claims management

  • Data interpretation: Compare metrics across different time periods to identify trends

  • Action items: Use insights from the dashboard to make informed operational decisions

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